Cookie Policy
1. What Are Cookies
Cookies are small text files stored on a user’s device when visiting websites. They allow websites to recognize returning visitors, remember preferences, and enhance browsing experiences. This Cookie Policy explains how the Site uses cookies, the purposes they serve, and how users can control them. By using the Site, users consent to the use of cookies in accordance with this Policy, unless disabled through browser settings.
2. Types of Cookies
The Site uses several categories of cookies, including:
a) Strictly necessary cookies essential for service operation, such as login authentication and secure transactions.
b) Performance cookies that collect statistical information on website usage to improve functionality and efficiency.
c) Functional cookies that remember user preferences, such as language settings or saved options.
d) Advertising and targeting cookies that help deliver relevant promotions, where applicable and with consent.
e) Third-party cookies set by service providers such as analytics and payment systems, always in line with privacy regulations.
3. Purposes of Using Cookies
Cookies are used for the following purposes:
a) To ensure secure operation of online recharge services.
b) To improve the functionality and user-friendliness of the Site.
c) To collect aggregated data on usage patterns for analytical purposes.
d) To remember login credentials and user preferences, reducing the need for repetitive input.
e) To deliver promotional offers and marketing tailored to user interests, subject to consent.
f) To maintain compliance with international security standards and enhance overall browsing safety.
4. Cookie Control
Users have the right to control and manage cookies. Most browsers allow users to accept, block, or delete cookies through their settings. Users may also configure browsers to notify them when cookies are being placed. Blocking or disabling cookies may limit the functionality of the Site, potentially affecting the ability to perform transactions. The Site provides clear information to assist users in managing their cookie preferences effectively.
5. Third-Party Cookies
The Site may use cookies provided by trusted third parties, such as analytics tools, advertising partners, and payment processors. These third-party cookies are used strictly to support the operation, improvement, and analysis of the Site’s services. All third parties are required to process data in compliance with UAE privacy legislation and GDPR standards. The Site does not permit unauthorized sharing of user data through cookies.
6. Retention Period of Cookies
The duration of cookies stored on a user’s device may vary. Some cookies are session-based and expire automatically when the browser is closed. Others are persistent cookies that remain on the device until manually deleted or until their expiration date. The Site uses cookies for the minimum time necessary to achieve their intended purpose, in compliance with UAE data retention rules and GDPR.
7. How to Disable Cookies
Users who do not wish to allow cookies can disable them through their browser settings. Instructions for managing cookies can usually be found in the help section of the browser. Users may choose to delete existing cookies, block new ones, or configure preferences for different categories of cookies. Disabling cookies may impact user experience, but essential services such as secure payment transactions will remain available.
8. Policy Updates
The Site reserves the right to update this Cookie Policy periodically to reflect technological, legal, or operational changes. Updated versions will be published on the Site with clear revision dates. Users are encouraged to review this Policy regularly to remain informed about how cookies are used. Continued use of the Site after changes to this Policy constitutes acceptance of the revised terms. This Policy is designed to comply with UAE laws, GDPR, and international standards for transparency and accountability.
🏢 TopUp Online
📍 One Central, The Offices 4, Level 6, Dubai World Trade Centre, Dubai, UAE
📞 +971 4 944 4780