Terms of Use
1. General Provisions and Definitions
These Terms of Use (hereinafter referred to as "the Terms") govern the use of the website "TopUp Online" (hereinafter referred to as "the Site"). The Site provides mobile recharge services within the UAE. By accessing or using the Site, users agree to be bound by these Terms. The term "user" refers to any person accessing the Site, while "administration" refers to the operators and legal owners of the Site. These Terms are subject to the laws of the United Arab Emirates, supplemented by applicable international regulations.
2. User Rights and Obligations
Users have the right to access the Site and use its services for lawful personal or business purposes. Users must provide accurate information when registering or conducting transactions and are responsible for maintaining the confidentiality of account credentials. Users agree not to use the Site for fraudulent, unlawful, or harmful activities. The user undertakes to comply with UAE legislation and any applicable international standards when interacting with the Site. Misuse of services, unauthorized access, or attempts to disrupt the Site’s operations are strictly prohibited.
3. Rights and Obligations of Administration
The administration reserves the right to modify, suspend, or terminate access to the Site at its discretion, including in cases of suspected violations of these Terms or applicable laws. The administration is responsible for ensuring the lawful operation of the Site and safeguarding user data in compliance with applicable data protection regulations. The administration may introduce updates, improvements, or new services to enhance user experience. The administration undertakes to handle user data responsibly and to act in compliance with UAE regulations and international standards.
4. Conditions for Use of Content
All content provided on the Site, including text, graphics, design, and functionality, is intended solely for the purpose of offering mobile recharge services. Users may not copy, distribute, modify, or commercially exploit any content without prior written authorization from the administration. Unauthorized use of content may result in termination of access, legal action, or liability for damages. Content may not be used for misleading, harmful, or unlawful purposes.
5. Intellectual Property
All intellectual property rights related to the Site, including trademarks, software, logos, design, and content, are the exclusive property of the administration or its licensed partners. Users are granted a limited, non-transferable, and revocable right to use the Site solely for personal or authorized business use. No provision of these Terms shall be construed as granting ownership rights or licenses beyond what is explicitly stated. Unauthorized use or infringement of intellectual property rights is subject to legal consequences under UAE and international law.
6. Disclaimer of Liability
The administration makes every effort to ensure the accuracy and reliability of the Site but does not guarantee uninterrupted operation, absence of errors, or suitability of services for every purpose. The Site is provided on an "as is" basis. The administration shall not be liable for losses or damages resulting from technical issues, interruptions, third-party service failures, or unauthorized user actions. Users accept the risks associated with online transactions and acknowledge the limitations of liability defined herein.
7. Security and Privacy
The Site administration prioritizes the security and confidentiality of user information. Transactions are conducted through secure payment gateways, and personal data is protected in compliance with GDPR and UAE laws. However, users are responsible for safeguarding their account details and devices. Unauthorized access caused by negligence of the user shall not be the responsibility of the administration. The Site may use cookies and similar technologies to improve services, in accordance with its Privacy Policy.
8. Dispute Resolution
Any disputes arising from the use of the Site shall first be addressed through amicable negotiation between the user and the administration. If a resolution cannot be achieved, disputes shall be referred to the competent courts of the United Arab Emirates in accordance with UAE civil procedures. By accepting these Terms, users acknowledge the jurisdiction of UAE courts. Arbitration or mediation may be considered as alternative mechanisms if agreed upon by both parties.
9. Final Provisions
These Terms constitute a binding agreement between the user and the Site administration. The administration reserves the right to amend these Terms at any time, with updated versions published on the Site. Users are encouraged to review the Terms regularly. Continued use of the Site after updates constitutes acceptance of the new Terms. If any provision is found invalid, the remaining provisions shall remain enforceable. These Terms are designed to ensure compliance with UAE law and international best practices.
🏢 TopUp Online
📍 One Central, The Offices 4, Level 6, Dubai World Trade Centre, Dubai, UAE
📞 +971 4 944 4780